Sarha was very good in what she helped us with others also
4th car I've bought from kia and the people are great. Go there you won't be sorry
The only issue I have is that often when I go in for an oil change the maintenance department will try and talk me into getting work that is unnecessary done. Instance 1, was told I should look into getting my brakes done, about a year into owning the car, 3 times in a row when I went in for oil changes. Finally did them myself because I wasn't going to pay a couple hundred to get them done in shop. My brakes were fine and didn't need replaced at all but since I already bought the parts I swapped em. Last oil change I went in for, this guy was like look you should really get your cabin air filters and condenser cleaned, like he was really laying it on why it was important for me to pay about 50 bucks to do it. Even after I said I wasn't interested. So I just said I couldn't afford it (that was a lie but usually gets ppl to stop bugging you). This isn't to say I dont enjoy the service I do get because everyones super nice, but I hate being told I need to do something that isn't important or needed just because they want to pull a few more bucks from your pocket. This is an issue in damn near every mechanics shop I have ever been into, so don't worry KIA, your not the only place I would dock a star on this for your just the only place I use
Incredible service! Last week I was out of town on a business trip three hours from home. My car started having issues and I called KIA's service department and talked to Jon. I described the situation and he told me what to look for driving home. He even called me later that evening to make sure I got home ok. I took my car into KIA first thing the next day, they squeezed it in and found the issue. Thank you!
Most amazing sakws reps and finance manager ever